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The Royce CPA Firm

Certified Public Accountant specializing in personal, non-profit and forensic accounting and tax preparation

April 26, 2019 By JoEllen Lowry

Where’s My Refund?

If you haven’t yet received your income tax refund, you are not alone. The team at The Royce CPA Firm has all the information you need to help you track it down. Read through this post, and if you have any questions regarding your tax refund, or anything else tax related, feel free to give us a call!

How You Filed Matters

There are a few different ways to file and receive a refund. By far, the fastest method is electronic filing and direct deposit. If you choose to e-file, you can begin tracking your refund within 24 hours of the acceptance of your return by the IRS. However, if you’ve elected to paper file your return, you will not be able to begin to track the refund until four weeks after mailing. Likewise, a check refund will be subject to US postal service delays.

The “Where’s My Refund?” IRS Tool

Available on the IRS website (irs.gov), the “Where’s My Refund?” tool is one of the fastest ways to check on the status of your income tax refund. The tracker shows status updates through three phases: Return Received, Refund Approved, and Refund Sent. The tool updates once every 24 hours, and will require the taxpayer’s social security number, tax filing status, and the exact amount of the refund claimed on the return to access the tracking information. Visit https://www.irs.gov/refunds to use the “Where’s My Refund?” IRS Tool.

IRS2Go Mobile App

Keeping up with the times, the IRS has launched a new mobile app, available in both English and Spanish, called IRS2Go. You can check the status of your refund, make tax payments, and access IRS tax tips through the app. It links to the same database as the “Where’s My Refund?” Tool, so it’s subject to the same, once daily updates, but it’s arguably the most convenient option. IRS2Go is available through Google Play, Amazon, and Apple’s App Store.

The IRS Tax Help Hotline

Potentially the most time-consuming option to check the status of a refund is via the IRS tax help hotline. It is not recommended to call the hotline unless you meet one of these three criteria:

  • It has been 21 days or more since the tax return was e-filed
  • It has been six weeks or more since the return was mailed
  • The “Where’s My Refund?” tool instructs the taxpayer to contact the IRS

The tax help hotline is available Monday through Friday from 7am – 7pm: 800-829-1040

Whether you received a refund or were expected to pay, contact The Royce CPA Firm if the dollar amount differed from the number on your filed tax return. Call today to request an appointment or use our online scheduling tool.

Filed Under: IRS

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Contact

3075 N Swan Rd.
Tucson, AZ 85712
email: ana@theroycecpafirm.com
tel: (520) 321-4626
fax: (520) 325-1121

About Us

Crystal Royce is an accountant turned entrepreneur with a passion for studying business. Inspired by books such as The E-Myth and The Checklist Manifesto, she started The Royce CPA Firm as a sole-proprietor in 2013 with a handful of clients and a dream. Her dream was to build an accounting firm that provided a consistent experience for all of its customers, regardless of which professional signed their tax return or managed their books.

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Testimonials

An Extraordinarily Talented, Charming, Efficient, and Delightful Team

Crystal Royce and Jason Cummins have transformed our perceptions of what an accounting firm, a CPA, and personalized, creative service mean. We were referred to Crystal this year by a trusted friend who promised a unique experience coupled with amazing knowledge and diligence – and he was understated.

Crystal analyzed our 2018 return “prepared” by another firm, and developed a series of options for us to consider in looking back and redoing the return, all of which would improve our position.
We selected one based upon a collective consensus, and, well, we are getting a 40% refund of the total additional taxes assessed and paid in 2018.

Their thorough working knowledge of the tax codes across all disciplines is impressive and top shelf. Their communication, turnaround time, and general philosophy are, at once, unique, effective, and most enjoyable.

Should you have any doubts about your current provider, I couldn’t recommend strongly enough that you take the time to meet with Chrystal and her team – you will not regret it.

Lanny Chase
Tucson

Lanny Chase
The Turquoise Inn
December 6, 2019
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Crystal is amazing!

Crystal is amazing! I had many years of bad experiences with 2 other CPA’s. When I was referred to Crystal from another client of hers and met her, she was literally everything I hoped to have in a CPA! She is extremely knowledgeable and what she doesn’t know, she is not afraid to say she doesn’t and quick to find the answer. She has been very helpful in other areas of my business and I would HIGHLY recommend her to ALL my friends or anyone looking for a CPA.

Scott Rose
Scott Rose Inc
February 20, 2018
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Great Experience!

Ms. Royce was everything I needed from a CPA and more! She was kind, confidant and intelligent. She provided her services is a very timely manner- I couldn’t have asked for anything better! I will definitely be using her for years to come!

Rachel Margalit
January 12, 2018
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Extremely knowledgeable

I had a very pleasurable time. My agent was extremely knowledgeable and polite. She should be given a raise. I contacted Mr. Oaks and he referred me to a property manager, who I hired.

Donald R Prince
January 3, 2018
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Crystal clear

Crystal Royce is the CPA whose name (Crystal) elucidates her mission– radiance in her efficiency, dedicated competence, sparkling warmth and enthusiasm as a professional accountant. First-class, she is a Royce.
I no longer dread doing my taxes… her guidance really has helped.

Margaret Sue Pennington
November 17, 2017
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No More Big Accounting Firms for Me

Crystal was referred by a mutual acquaintance and she has not disappointed. Each time I’ve met with her, I’ve been impressed by her demeanor and expertise. She strives to make you feel as though you are her only client and spends the time necessary to answer/provide explanations and clarifications to any questions posed. I am very happy to have moved on from using a large (and impersonal) SoCal accounting firm to someone local who genuinely cares about you and your business.

Brian Bub
MagZonie Management, LLC
October 12, 2017
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Royce CPA…make it your best decision too!

Working with Crystal is one of the best decisions I’ve made. Her knowledge and thoroughness have been money savers for me. I have complete confidence in her and her ability to accurately complete all our required tax filings.

Chris Richardson
IZALE Financial Group
March 12, 2017
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Great service/Very friendly staff

I hired Crystal Royce to manage my stepfather’s taxes and trust accounting after he passed away. Crystal and her staff are professional, very responsive and so nice to deal with. I highly recommend her firm.

Dagmar Serota
March 10, 2017
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Warmth and Respect

From the minute I walked into her office, I was treated with such warmth and respect. Crystal Royce was so helpful, taking the time to answer all my questions and concerns.

Cecelia P Aguilar Ortiz
March 8, 2017
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Concise and Insightful

Crystal was friendly and easy to talk to. She seemed to quickly grasp our business needs and provided practical suggestions—even on the first visit.

C. Byron Smith
Sunizona Family Farms
August 24, 2016
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Reassuring to me!

Crystal Royce exudes CPA efficiency, competency, and a sincere interest in doing what is in the best interest for me; last year she took time to evaluate whether it was best for my partner and I to file jointly or separately. Crystal researches previous tax years and detects any discrepancies . Additionally, she is warmly humanistic… A big bonus!

Margaret Sue Pennington
June 24, 2016
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IRS nightmare over thanks to Crystal

My family and I kept getting letters from the IRS asking for money for taxes that were already paid. I exhausted every route I could find on my own, including phone calls and letters to the IRS, and then IRS ignored all of my messages and their phone service would consistently refuse to let me speak to anyone. When they sent a letter threatening to seize our assets I immediately called Crystal Royce. Within 45 minutes she resolved the entire issue and fixed everything. I’m so grateful I went to her for help, and wish I had talked to her much sooner.

Gabe Gibbons
January 6, 2016
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Knowledgeable and professional

Crystal Royce is knowledgeable and professional. We feel confident knowing she will be preparing our taxes.

Sandy Sugimoto
November 2, 2015
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Crystal Royce Rocks!!

The Kirby Decree: Crystal Royce will be our CPA for as long as we are in Tucson, AZ!! We have been coming to her for the past couple years now and it just seems that tax season is a friendly season now because she makes it so easy and pleasant. SUPER Friendly! SUPER Professional!! SUPER AWESOME!! HIGHLY Recommended!

Kendell and Roxsann Kirby
April 23, 2015
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To the point, educational, confident and professional

After doing research with other competitive companies, I would not work with anyone else. The Royce CPA Firm allows me to solely focus on my business and not have to manage my own finances.

Joshua Kevin Lyle
Lyell Dent Company
April 23, 2015
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Arizona based Non-Profit Help

The Royce CPA firm has had the expertise to guide our local non-profit step by step in the accounting process as we build our organization. Professional, knowledgeable and friendly service makes Royce CPA the perfect fit for our always growing and changing accounting needs. Thank you Crystal and staff! Miriam Delicado Executive Director, The Great Gathering Non-Profit

Miriam Delicado
The Great Gathering of Humanity Inc.
February 10, 2015
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Quickbooks experts

I have had the pleasure of working with Crystal during the last year. We initially engaged with her firm on a specific project and have since become a client for all corporate tax work. Crystal is careful, thorough and easy to work with. She explains things well and has first-hand knowledge of QuickBooks which makes troubleshooting a much easier task than it has been in the past with previous CPA’s. I highly recommend the Royce CPA Firm!

Steve Henry
Northwest Exterminating
January 12, 2015
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Amazing help!

Crystal was extremely helpful with my taxes, making sure to answer every question thoroughly. Everything was a breeze and it made my intimidating freelance taxes quite painless! I look forward to continuing to work with her in the future.

Suzie Nieman
January 12, 2015
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Thank you!

It was so great to meet with you. Your company is so professional and diversified.  Thank you for trusting in me and for your support.

Jayne H.
Remedy Intelligent Staffing
November 18, 2013
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Non-profit accounting

Crystal knows non-profit accounting AND she know how to help NON financial people understand the ins and out of proper accounting and financial statements. She was WONDERFUL to work with and values transparency, integrity and professionalism. I would recommend her HIGHLY to any non profit looking for a GREAT CPA!

Ali B.
Licensed Medicare Educator and Medicare Supplement Sales
November 18, 2013
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Forensic accounting for non-profits

As a board member for a local non-profit, we hired Crystal as a forensic accountant. She gave us some extremely valuable information up front. She was very knowledgeable and prompt with her work. I would definitely recommend her.

Lynne H.
May Himmer & Company, PLLC
November 18, 2013
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The Royce CPA Firm is The Best.

Crystal Royce is a remarkable CPA – last year, my wife and I expected to pay thousands of dollars in taxes. Instead, we got a refund, and Crystal went through previous tax years and saved us hundreds more that our previous CPA’s had missed. She’s a lifesaver, and I am always happy to refer my friends, family, and fellow business owners to her.

Steve McMackin
Impulse Nine Media
November 13, 2013
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(520) 321-4626 · 3075 N Swan Rd. Tucson, AZ 85712
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