Melissa Chau, Senior Accounting Associate

Melissa Chau,
Senior Accounting Associate

Areas of Specialty

Complex QBO Accounting

Education

Associate of Applied Science – Accounting
Bachelor of Science in Accounting from University of Houston at Clear Lake

Personal Side

Outside of accounting, Melissa enjoys spending time with her husband and daughter by going on day trips to fun activities or doing DIY projects. In her free time she likes to sew, workout, and enjoy the company of her dog and 3 cats.

4+ Years of Satisfied Results

Since engaging The Royce CPA Firm in January 2017, I have relied on the team to handle all things tax related for my LLC and our family CA Limited Partnership. I cannot say enough about Crystal and her staff when it comes to the intricacies and details involved. Specifically, in addition to Crystal’s expertise, I have leaned heavily on Jason – especially during tax time. I appreciate his patience and willingness to go above and beyond to make sure I have what I need. Also, Ana is key to the firm. She is efficient, accommodating, pleasant, and always delightful when I have an administrative question or concern. In terms of partnering with a CPA firm, I couldn’t be in better hands than with the Royce team. Brian Bub, Managing General Partner, Magnolia Enterprises, Ltd.

Brian Bub

Magnolia Enterprises, Ltd.

October 13, 2021

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A Huge Help During the Pandemic

I have worked with The Royce CPA Firm for my corporate and personal tax needs for the past 6 years. Working with Ana, Crystal, Jason, Jonathan and Rob has been an excellent experience. During Covid the office made a huge pivot and allowed you to do everything that was needed on-line. At the same time the service remained personal and allowed you to reach someone by phone or virtual meeting if needed or preferred. They stayed on top of all of the tax and benefit changes for both individuals and businesses as a result of the pandemic and communicated this information in a timely manner. The service they provide is efficient, helpful and focused on meeting your specific needs and goals. Crystal has assembled a highly qualified and experienced team. I give them an A+ on the work they have done for me and my business.

Karen Lunda

Lunda & Associates P.C.

June 29, 2021

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Start-Up Business Expertise

As the owners of two complicated start-up businesses, my husband and I are so grateful for the expertise of the Royce CPA Firm. Crystal and her team are knowledgeable, responsive and timely in their services. No problem is too big, no request too small – we always feel like a priority to them. Crystal is a joy – genuine in her interest in our work, she always goes above and beyond. We have also particularly enjoyed working with Jason, whose depth of knowledge and positive can-do attitude is refreshing and stress-reducing. Cannot say enough about this firm!!

Kristin Carpenter

Carpenter Boot Company

June 22, 2021

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An Amazing Team of Knowledgeable Professionals

Crystal and Jason have been such wonderful people to work with. Their knowledge and expertise continue to give me the peace of mind knowing I’m in the right hands. It has been such a blessing to work with a team of tax professionals that truly care and who are constantly looking out for my best interests. I highly recommend the Royce CPA Firm to anyone who has their own business.

Ralph Medina

R&A Ventures LLC

June 20, 2021

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Worth every penny!

Crystal and the ROYCE CPA team have been instrumental in creating growth within our businesses. They took the time us to get know us, our businesses, and our goals personally. Now our businesses run much smoother with enhanced clarity, efficiency, and of course PROFIT. Crystal and Jason have been nothing short of excellent and I cannot thank them and recommend them enough.

Drew Smith

June 18, 2021

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Tax time is no longer the time for chest pains

Previously my chest pains due to the stress caused by tax time would start in late December and last for months until we finally got our taxes filed. Three years ago Crystal and her team was recommended to us and that was the best decision we have ever made. Now not only do I have a tax preparation service that I can trust, I have a partner that I can rely on for the financial side of my business. Her short videos as the tax laws continue to change make a very complex subject very understandable. The responsiveness and accuracy of her whole staff makes the process almost enjoyable – as enjoyable as taxes can be. Finding a partner like this who can be depended on, quick to respond and accurate in their work was like finding a unicorn. Happy to report this unicorn calls Tucson home base and is on our team. We cannot recommend them highly enough.

Carol Ptak

Demand Driven Institute

June 18, 2021

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An Extraordinarily Talented, Charming, Efficient, and Delightful Team

Crystal Royce and Jason Cummins have transformed our perceptions of what an accounting firm, a CPA, and personalized, creative service mean. We were referred to Crystal this year by a trusted friend who promised a unique experience coupled with amazing knowledge and diligence – and he was understated.

Crystal analyzed our 2018 return “prepared” by another firm, and developed a series of options for us to consider in looking back and redoing the return, all of which would improve our position.
We selected one based upon a collective consensus, and, well, we are getting a 40% refund of the total additional taxes assessed and paid in 2018.

Their thorough working knowledge of the tax codes across all disciplines is impressive and top shelf. Their communication, turnaround time, and general philosophy are, at once, unique, effective, and most enjoyable.

Should you have any doubts about your current provider, I couldn’t recommend strongly enough that you take the time to meet with Chrystal and her team – you will not regret it.

Lanny Chase
Tucson

Lanny Chase

The Turquoise Inn

December 6, 2019

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Crystal is amazing!

Crystal is amazing! I had many years of bad experiences with 2 other CPA’s. When I was referred to Crystal from another client of hers and met her, she was literally everything I hoped to have in a CPA! She is extremely knowledgeable and what she doesn’t know, she is not afraid to say she doesn’t and quick to find the answer. She has been very helpful in other areas of my business and I would HIGHLY recommend her to ALL my friends or anyone looking for a CPA.

Scott Rose

Scott Rose Inc

February 20, 2018

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Great Experience!

Ms. Royce was everything I needed from a CPA and more! She was kind, confidant and intelligent. She provided her services is a very timely manner- I couldn’t have asked for anything better! I will definitely be using her for years to come!

Rachel Margalit

January 12, 2018

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Extremely knowledgeable

I had a very pleasurable time. My agent was extremely knowledgeable and polite. She should be given a raise. I contacted Mr. Oaks and he referred me to a property manager, who I hired.

Donald R Prince

January 3, 2018

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Crystal clear

Crystal Royce is the CPA whose name (Crystal) elucidates her mission– radiance in her efficiency, dedicated competence, sparkling warmth and enthusiasm as a professional accountant. First-class, she is a Royce.
I no longer dread doing my taxes… her guidance really has helped.

Margaret Sue Pennington

November 17, 2017

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No More Big Accounting Firms for Me

Crystal was referred by a mutual acquaintance and she has not disappointed. Each time I’ve met with her, I’ve been impressed by her demeanor and expertise. She strives to make you feel as though you are her only client and spends the time necessary to answer/provide explanations and clarifications to any questions posed. I am very happy to have moved on from using a large (and impersonal) SoCal accounting firm to someone local who genuinely cares about you and your business.

Brian Bub

MagZonie Management, LLC

October 12, 2017

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Royce CPA…make it your best decision too!

Working with Crystal is one of the best decisions I’ve made. Her knowledge and thoroughness have been money savers for me. I have complete confidence in her and her ability to accurately complete all our required tax filings.

Chris Richardson

IZALE Financial Group

March 12, 2017

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Great service/Very friendly staff

I hired Crystal Royce to manage my stepfather’s taxes and trust accounting after he passed away. Crystal and her staff are professional, very responsive and so nice to deal with. I highly recommend her firm.

Dagmar Serota

March 10, 2017

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Warmth and Respect

From the minute I walked into her office, I was treated with such warmth and respect. Crystal Royce was so helpful, taking the time to answer all my questions and concerns.

Cecelia P Aguilar Ortiz

March 8, 2017

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Concise and Insightful

Crystal was friendly and easy to talk to. She seemed to quickly grasp our business needs and provided practical suggestions—even on the first visit.

C. Byron Smith

Sunizona Family Farms

August 24, 2016

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Reassuring to me!

Crystal Royce exudes CPA efficiency, competency, and a sincere interest in doing what is in the best interest for me; last year she took time to evaluate whether it was best for my partner and I to file jointly or separately. Crystal researches previous tax years and detects any discrepancies . Additionally, she is warmly humanistic… A big bonus!

Margaret Sue Pennington

June 24, 2016

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IRS nightmare over thanks to Crystal

My family and I kept getting letters from the IRS asking for money for taxes that were already paid. I exhausted every route I could find on my own, including phone calls and letters to the IRS, and then IRS ignored all of my messages and their phone service would consistently refuse to let me speak to anyone. When they sent a letter threatening to seize our assets I immediately called Crystal Royce. Within 45 minutes she resolved the entire issue and fixed everything. I’m so grateful I went to her for help, and wish I had talked to her much sooner.

Gabe Gibbons

January 6, 2016

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Knowledgeable and professional

Crystal Royce is knowledgeable and professional. We feel confident knowing she will be preparing our taxes.

Sandy Sugimoto

November 2, 2015

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Crystal Royce Rocks!!

The Kirby Decree: Crystal Royce will be our CPA for as long as we are in Tucson, AZ!! We have been coming to her for the past couple years now and it just seems that tax season is a friendly season now because she makes it so easy and pleasant. SUPER Friendly! SUPER Professional!! SUPER AWESOME!! HIGHLY Recommended!

Kendell and Roxsann Kirby

April 23, 2015

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To the point, educational, confident and professional

After doing research with other competitive companies, I would not work with anyone else. The Royce CPA Firm allows me to solely focus on my business and not have to manage my own finances.

Joshua Kevin Lyle

Lyell Dent Company

April 23, 2015

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Arizona based Non-Profit Help

The Royce CPA firm has had the expertise to guide our local non-profit step by step in the accounting process as we build our organization. Professional, knowledgeable and friendly service makes Royce CPA the perfect fit for our always growing and changing accounting needs. Thank you Crystal and staff! Miriam Delicado Executive Director, The Great Gathering Non-Profit

Miriam Delicado

The Great Gathering of Humanity Inc.

February 10, 2015

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Quickbooks experts

I have had the pleasure of working with Crystal during the last year. We initially engaged with her firm on a specific project and have since become a client for all corporate tax work. Crystal is careful, thorough and easy to work with. She explains things well and has first-hand knowledge of QuickBooks which makes troubleshooting a much easier task than it has been in the past with previous CPA’s. I highly recommend the Royce CPA Firm!

Steve Henry

Northwest Exterminating

January 12, 2015

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Amazing help!

Crystal was extremely helpful with my taxes, making sure to answer every question thoroughly. Everything was a breeze and it made my intimidating freelance taxes quite painless! I look forward to continuing to work with her in the future.

Suzie Nieman

January 12, 2015

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Thank you!

It was so great to meet with you. Your company is so professional and diversified. Thank you for trusting in me and for your support.

Jayne H.

Remedy Intelligent Staffing

November 18, 2013

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Non-profit accounting

Crystal knows non-profit accounting AND she know how to help NON financial people understand the ins and out of proper accounting and financial statements. She was WONDERFUL to work with and values transparency, integrity and professionalism. I would recommend her HIGHLY to any non profit looking for a GREAT CPA!

Ali B.

Licensed Medicare Educator and Medicare Supplement Sales

November 18, 2013

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Forensic accounting for non-profits

As a board member for a local non-profit, we hired Crystal as a forensic accountant. She gave us some extremely valuable information up front. She was very knowledgeable and prompt with her work. I would definitely recommend her.

Lynne H.

May Himmer & Company, PLLC

November 18, 2013

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The Royce CPA Firm is The Best.

Crystal Royce is a remarkable CPA – last year, my wife and I expected to pay thousands of dollars in taxes. Instead, we got a refund, and Crystal went through previous tax years and saved us hundreds more that our previous CPA’s had missed. She’s a lifesaver, and I am always happy to refer my friends, family, and fellow business owners to her.

Steve McMackin

Impulse Nine Media

November 13, 2013

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